I've been very negligent in telling you that it's a pleasure dealing with your entire staff whenever the need arises here at our firm. They are all courteous, professional, patient, and most important, explain things in laymen's terms, not computer-ese! We've enjoyed this great service since day one. It was especially evident when we upgraded to our current new server. At that time, Erin and the rest of Netlogix team did a marvelous, seamless job transitioning our old server to the new server, while patiently answering the myriad of questions that I had during the entire process.
Fast forward to today and the various requests that I've thrown at Netlogix during the software and hardware setup of a new employee. Once again Netlogix worked as a team, from Dan to EJ to Erin to Dave to Jeremy (I apologize if I forgot someone!). In every instance, questions were thoroughly answered, problems were solved, and that new employee is now up and running, all thanks to the perseverance, patience and extensive computer knowledge of the Netlogix crew.
I want to let you know what a good job Jeremy did for our firm and me in getting me set up for my job transition. It was an incredibly long day, in part due to difficulties with files coming from my office here, but he soldiered on and came to my house (from Norwood to Hingham) and stayed until I was all set up and he checked everything out and made sure that I was comfortable with the equipment. It was well after business hours, and he had a very long drive ahead of him, but he was personable and professional throughout. I appreciate all his efforts and am grateful to have Netlogix in my corner as I work with us.
We transitioned to Netlogix about 18 months ago. The entire team has done an excellent job. We had instability issues that we could not solve and Netlogix solved them. The President, Marco Liquori promised us that once our major issues were solved many of our problems would subside and our cost for his services would go down. He was right! (and our bill did go down).
Their help desk fixes issues that come up remotely and they work with all of our employees in a way that does not disrupt our business.
I would highly recommend NetLogix to any business in the region that needs a good resource for IT.
You and your staff are have proven to be competent and capable. You have been a valuable resource to us and it is clear why Business West recently selected your company as one of their "Super 60" top performing companies in our area.
Your technical knowledge was invaluable as we navigated though the process of selecting hardware and software for our new building. You were equally as competent in the data migration area. Our move from old to our new building was nearly seamless, thanks to your efforts.
Marco is a great systems engineer. He has always been able to deliver whatever network application was needed. His dedication is incredible. He will not quit until the job is done. I highly recommend Marco for any network/server support or network design issues.
Chris was here today and he took care of all our issues. He is smart, efficient and knowledgeable. He doesn't tell me - well, it should workî he just makes it work. That ís what I need. He seemed to have a good understanding of our systems and asked the right questions.
Just a quick note to express my thanks for your company's quick and effective response to our need to change email providers. Erin has done an exemplary job of getting us up and running on Microsoft 365.
I am most impressed with Erin and with all your staff and their dedication and skill.
I wanted to make sure I expressed my unapologetic admiration and appreciation for the work Erin Lamica has been doing for our office. In an effort to try and make our firm more efficient and manageable, Iíve recently thrown a number of tasks and requests at her. Not only has she found a solution for every single problem Iíve identified, but sheís done it very quickly, and very responsively... I'll tell you that how Erin has handled all of my requests for the past 3-4 weeks will keep me as a NetLogix client for a long time.
Our law firm could not function without the expertise, professionalism and responsiveness of Netlogix's services. We purchased all of our computer and phone equipment from Netlogix when we opened up for business. Marco has ensured that all of the equipment functions the way it was intended to function and immediately addresses any computer or phone issues that may arise from time to time. Netlogix has been a partner in the success of our law firm and I highly recommend Netlogix to all businesses.